The following countries have a standard shipping fee of €14.90 and qualify for free shipping on orders over €150.

Bosnia & Herzegovina, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Italy, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

International orders can take 3-10 business days to arrive at the final destination. Orders shipping to India may take up to 30 business days to arrive depending on your local customs clearance.

All orders are shipped from Germany. 

Standard shipping: 1-8 business days

Express shipping: 1-5 business days

International: 3-15 business days to arrive at the final destination, while shipment to India may take up to 30 business days to arrive depending on your local customs clearance.

Shipments are not processed on Saturdays, Sundays, and on public holidays. Shipping may take additional time during sale periods, holidays and extreme weather events.

Tracking updates may take some time to receive an update on your order, depending on what courier you’re using and where the package is being shipped to. If the package is taking over 2 days to receive an update, please contact us at suoui.info@gmail.com

In case the package shows as delivered, but you have not received anything, we advise checking with your neighbors first as they might have received your package in your name.

If your package is still lost, please contact us at suoui.info@gmail.com